Contact

Let's talk.

Selling, renting, or something else, we'll reply within one business day.

Contacting us doesn't obligate you to anything. See our Privacy Policy.

Support & complaints

Sellers, residents, and neighbors: we want to hear about problems.

Email support@fidelisinv.us, call (904) 268-7419, or choose "Complaint / concern" above.

/01

We acknowledge

Within 1 business day.

/02

We look into it

Including a site visit for property or maintenance issues.

/03

Written resolution

Within 10 business days, under our Refund Policy where money is involved.

/04

Mediation

If still unresolved, mediation as described in our Terms.